Refund & Exchange Policy
Products once purchased can be exchanged/returned only at the same outlet from where it was originally purchased.
Exchange/Return can be done within 7 days of purchase along with the Original Purchase Receipt/Cash Memo & Original packaging.
Exchange/Refund due to Quality concern of opened products should be addressed to Store Manager within 7 days of purchase along with Original Purchase Receipt/Cash Memo. Cash Refund is done only for Cash Payment. Refund against Gift Voucher is not applicable.
Availability, Errors and Inaccuracies
To provide the best offers, We at Hajar Al Asas constantly update our offerings on products. The products available in our supermarket and online platforms may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information about the price of the products as advertised in our promotional materials and on digital/social platforms.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications and availability. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
